:root{--red:#ea1f2d;--red-dark:#be1320;--ink:#111827;--muted:#5f6b7a;--line:#e8ebef;--soft:#f6f8fa;--white:#fff;--radius:18px;--shadow:0 18px 50px rgba(17,24,39,.08)}
*{box-sizing:border-box}html{scroll-behavior:smooth}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color:var(--ink);background:#fff;line-height:1.55}img{max-width:100%;display:block}a{color:inherit;text-decoration:none}.container{width:min(1180px,calc(100% - 40px));margin:auto}.site-header{position:sticky;top:0;z-index:50;background:rgba(255,255,255,.95);backdrop-filter:blur(12px);border-bottom:1px solid var(--line)}.nav-wrap{min-height:84px;display:flex;align-items:center;justify-content:space-between;gap:28px}.brand img{width:158px;height:58px;object-fit:contain}.main-nav{display:flex;align-items:center;gap:26px;font-weight:650;font-size:14px}.main-nav>a:not(.button):hover{color:var(--red)}.nav-toggle{display:none;background:none;border:1px solid var(--line);border-radius:10px;padding:9px 12px;font:inherit}.button{display:inline-flex;align-items:center;justify-content:center;gap:8px;background:var(--red);color:white;border:1px solid var(--red);border-radius:12px;padding:13px 20px;font-weight:800;transition:.2s}.button:hover{background:var(--red-dark);border-color:var(--red-dark);transform:translateY(-1px)}.button-outline{background:#fff;color:var(--ink);border-color:#cfd5dc}.button-outline:hover{background:var(--soft);border-color:#b8c0c9;color:var(--ink)}.button-small{padding:10px 15px;border-radius:10px}.eyebrow{display:inline-flex;align-items:center;gap:8px;color:var(--red);font-weight:800;font-size:13px;text-transform:uppercase;letter-spacing:.1em}.eyebrow:before{content:"";width:24px;height:2px;background:var(--red)}h1,h2,h3,h4{line-height:1.08;margin:0 0 16px}h1{font-size:clamp(45px,7vw,78px);letter-spacing:-.045em}h2{font-size:clamp(34px,4.7vw,55px);letter-spacing:-.035em}h3{font-size:22px}.lead{font-size:clamp(18px,2vw,22px);color:var(--muted);max-width:700px}.hero{padding:88px 0 72px;overflow:hidden}.hero-grid{display:grid;grid-template-columns:1.05fr .95fr;gap:68px;align-items:center}.hero-copy h1 span{color:var(--red)}.hero-actions{display:flex;gap:12px;flex-wrap:wrap;margin:30px 0 28px}.trust-line{display:flex;gap:24px;flex-wrap:wrap;color:var(--muted);font-size:14px}.trust-line strong{color:var(--ink)}.hero-visual{position:relative;min-height:470px}.visual-orb{position:absolute;right:-100px;top:-70px;width:510px;height:510px;border-radius:50%;background:radial-gradient(circle at 35% 35%,#fff 0,#fbfbfb 34%,#f0f2f5 70%,#e9edf2 100%);box-shadow:inset 0 0 0 1px #eef0f3}.screen-card{position:absolute;left:0;top:36px;width:78%;background:#fff;border:1px solid var(--line);border-radius:18px;box-shadow:var(--shadow);padding:18px;transform:rotate(-1deg)}.screen-top{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);padding-bottom:13px}.screen-logo{font-weight:900;letter-spacing:-.03em}.screen-logo span{color:var(--red)}.metric-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:12px;margin:18px 0}.metric{background:var(--soft);padding:15px;border-radius:12px}.metric b{display:block;font-size:24px}.call-list{display:grid;gap:10px}.call-row{display:flex;align-items:center;justify-content:space-between;padding:10px 12px;border:1px solid var(--line);border-radius:10px;font-size:13px}.desk-phone{position:absolute;right:0;bottom:44px;width:220px;height:230px;background:linear-gradient(145deg,#2b3038,#101319);border-radius:26px;box-shadow:0 28px 60px rgba(17,24,39,.23);transform:rotate(5deg);padding:18px}.phone-screen{height:75px;background:#eef7e5;border-radius:8px;padding:12px;color:#243122;font-size:13px}.keys{display:grid;grid-template-columns:repeat(3,1fr);gap:7px;margin-top:12px}.keys i{display:block;background:#404650;border-radius:50%;aspect-ratio:1}.mobile{position:absolute;right:176px;bottom:10px;width:112px;height:210px;border:8px solid #20242b;border-radius:24px;background:white;box-shadow:0 18px 35px rgba(17,24,39,.18);overflow:hidden}.mobile-head{height:50px;background:#f7f7f8;padding:17px 8px 6px;font-size:11px;font-weight:800}.dial{padding:10px;display:grid;grid-template-columns:repeat(3,1fr);gap:7px}.dial i{display:block;aspect-ratio:1;border-radius:50%;background:#eef1f4}.section{padding:86px 0}.section-soft{background:var(--soft)}.section-head{display:flex;justify-content:space-between;align-items:end;gap:30px;margin-bottom:38px}.section-head p{max-width:650px;color:var(--muted);margin:0}.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);padding:28px;box-shadow:0 8px 30px rgba(17,24,39,.035)}.card .icon{width:48px;height:48px;border-radius:12px;background:#fff0f1;color:var(--red);display:grid;place-items:center;font-weight:900;margin-bottom:22px}.card p{color:var(--muted)}.text-link{color:var(--red);font-weight:800}.platform-strip{display:grid;grid-template-columns:repeat(6,1fr);gap:12px;margin:30px 0}.platform-pill{border:1px solid var(--line);background:#fff;border-radius:14px;min-height:78px;display:flex;align-items:center;justify-content:center;padding:12px;text-align:center;font-weight:850}.platform-pill:hover{border-color:#f0a1a8;color:var(--red)}.split{display:grid;grid-template-columns:1fr 1fr;gap:56px;align-items:center}.feature-list{display:grid;grid-template-columns:1fr 1fr;gap:18px;margin-top:28px}.feature{padding:20px;border-top:1px solid var(--line)}.feature b{display:block;margin-bottom:6px}.feature span{color:var(--muted);font-size:14px}.award-card{display:flex;align-items:center;gap:28px;background:#fff;border:1px solid var(--line);border-radius:22px;padding:30px;box-shadow:var(--shadow)}.award-card img{width:150px}.award-card p{color:var(--muted)}.cta{padding:72px 0;background:#111827;color:#fff}.cta-wrap{display:flex;align-items:center;justify-content:space-between;gap:40px}.cta p{color:#cbd5e1;max-width:640px}.page-hero{padding:72px 0 56px;background:linear-gradient(180deg,#fff,#f8f9fb)}.page-hero h1{font-size:clamp(42px,6vw,68px)}.prose{max-width:780px}.prose p,.prose li{color:var(--muted)}.check-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px;margin:26px 0}.check{background:#fff;border:1px solid var(--line);padding:16px 18px;border-radius:12px}.check:before{content:"✓";color:var(--red);font-weight:900;margin-right:10px}.contact-grid{display:grid;grid-template-columns:.85fr 1.15fr;gap:50px}.form-card{background:#fff;border:1px solid var(--line);border-radius:20px;padding:28px;box-shadow:var(--shadow)}label{font-weight:750;font-size:14px}.field{display:grid;gap:8px;margin-bottom:16px}.field input,.field textarea,.field select{width:100%;border:1px solid #cfd5dc;border-radius:10px;padding:13px 14px;font:inherit}.field textarea{min-height:130px;resize:vertical}.notice{padding:14px 16px;border-radius:10px;background:#f8fafc;border:1px solid var(--line);color:var(--muted);font-size:14px}.site-footer{padding:58px 0 24px;background:#0d1117;color:#d8dee9}.footer-grid{display:grid;grid-template-columns:1.5fr repeat(3,1fr);gap:34px}.footer-logo{width:145px;height:56px;object-fit:contain;background:#fff;border-radius:8px;margin-bottom:16px}.footer-grid p{color:#99a4b3;max-width:360px}.footer-grid h4{font-size:14px;text-transform:uppercase;letter-spacing:.08em;color:#fff}.footer-grid a{display:block;margin:10px 0;color:#adb7c5;font-size:14px}.footer-grid a:hover{color:#fff}.footer-bottom{border-top:1px solid #262d37;margin-top:36px;padding-top:20px;display:flex;justify-content:space-between;gap:20px;color:#818c9b;font-size:13px}.portal-shell{min-height:100vh;background:var(--soft);padding:36px 20px}.portal-card{width:min(470px,100%);margin:40px auto;background:#fff;border:1px solid var(--line);border-radius:20px;padding:32px;box-shadow:var(--shadow)}.portal-brand{width:160px;height:70px;object-fit:contain;margin:0 auto 24px}.dashboard{display:grid;grid-template-columns:240px 1fr;min-height:100vh;background:#f5f7f9}.sidebar{background:#111827;color:white;padding:28px 20px}.sidebar img{background:#fff;width:150px;border-radius:8px;margin-bottom:30px}.sidebar a{display:block;padding:11px 12px;border-radius:9px;color:#d7dde6;margin:4px 0}.sidebar a:hover{background:#202938;color:white}.dash-main{padding:34px}.stats{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.stat{background:white;border:1px solid var(--line);border-radius:15px;padding:20px}.stat b{display:block;font-size:30px}.table-wrap{background:white;border:1px solid var(--line);border-radius:15px;overflow:auto;margin-top:24px}.data-table{width:100%;border-collapse:collapse}.data-table th,.data-table td{text-align:left;padding:14px 16px;border-bottom:1px solid var(--line);font-size:14px}.badge{display:inline-flex;padding:5px 9px;border-radius:99px;background:#eef1f4;font-size:12px;font-weight:800}.badge.open{background:#fff0f1;color:#b3121e}.ticket-thread{display:grid;gap:14px}.message{background:white;border:1px solid var(--line);border-radius:14px;padding:18px}.message.staff{border-left:4px solid var(--red)}.message .meta{font-size:12px;color:var(--muted);margin-bottom:8px}
@media(max-width:900px){.main-nav{display:none;position:absolute;top:84px;left:0;right:0;background:#fff;border-bottom:1px solid var(--line);padding:18px 20px;flex-direction:column;align-items:stretch}.main-nav.open{display:flex}.nav-toggle{display:block}.hero-grid,.split,.contact-grid{grid-template-columns:1fr}.hero{padding-top:55px}.hero-visual{min-height:430px}.cards{grid-template-columns:1fr}.platform-strip{grid-template-columns:repeat(2,1fr)}.footer-grid{grid-template-columns:1fr 1fr}.stats{grid-template-columns:1fr 1fr}.dashboard{grid-template-columns:1fr}.sidebar{display:none}}
@media(max-width:560px){.container{width:min(100% - 28px,1180px)}.hero-visual{min-height:380px}.screen-card{width:88%}.desk-phone{width:175px;height:190px}.mobile{right:130px;width:92px;height:180px}.section{padding:64px 0}.feature-list,.check-grid,.stats{grid-template-columns:1fr}.platform-strip{grid-template-columns:1fr 1fr}.section-head,.cta-wrap,.footer-bottom{align-items:flex-start;flex-direction:column}.footer-grid{grid-template-columns:1fr}.award-card{align-items:flex-start;flex-direction:column}}
.faq-list{display:grid;gap:14px;max-width:900px}.faq-item{border:1px solid var(--line);border-radius:14px;background:#fff;overflow:hidden}.faq-item summary{cursor:pointer;list-style:none;padding:20px 22px;font-weight:800;display:flex;align-items:center;justify-content:space-between;gap:20px}.faq-item summary::-webkit-details-marker{display:none}.faq-item summary:after{content:'+';color:var(--red);font-size:24px}.faq-item[open] summary:after{content:'−'}.faq-item summary small{margin-left:auto;color:var(--muted);font-weight:650}.faq-body{padding:0 22px 22px;color:var(--muted);border-top:1px solid var(--line)}.canned-picker{display:grid;grid-template-columns:minmax(260px,1fr) auto auto;gap:12px;align-items:end;margin-bottom:18px;padding:16px;background:var(--soft);border-radius:12px}.canned-picker .field{margin:0}@media(max-width:700px){.canned-picker{grid-template-columns:1fr;align-items:stretch}}

/* CRM + Service Desk */
.crm-grid,.detail-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:22px;align-items:start}.detail-grid{margin:18px 0}.restricted-card{border:1px solid #e4c9a5;background:#fffaf3}.metric-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin:18px 0 28px}.metric{background:#fff;border:1px solid #e7e9ec;border-radius:14px;padding:18px}.metric strong{display:block;font-size:28px}.metric span{color:#667085}.form-card summary{cursor:pointer}.data-table code{white-space:normal;word-break:break-all}.search-results{max-width:1000px}.search-results h3{margin-top:28px;border-bottom:1px solid #eceef1;padding-bottom:8px}.notice{padding:14px 16px;border-radius:10px;background:#fff5f5;border:1px solid #ffd5d5;margin:14px 0}button:disabled{opacity:.5;cursor:not-allowed}@media(max-width:900px){.crm-grid,.detail-grid,.metric-grid{grid-template-columns:1fr}}
/* CRM v2 responsive navigation */
.crm-menu-toggle,.crm-menu-close,.crm-menu-shade{display:none}.section-head>div:last-child{display:flex;gap:10px;flex-wrap:wrap}.data-table td,.data-table th{vertical-align:top}
@media(max-width:900px){body{padding-top:58px}.crm-menu-toggle{display:flex;position:fixed;top:0;left:0;right:0;height:58px;z-index:1002;border:0;border-bottom:1px solid var(--line);background:#fff;align-items:center;gap:8px;padding:0 18px;font:inherit;font-weight:800}.dashboard{display:block;min-height:calc(100vh - 58px)}.sidebar{display:block;position:fixed;z-index:1004;left:0;top:0;bottom:0;width:min(310px,86vw);overflow:auto;transform:translateX(-105%);transition:transform .2s ease;box-shadow:10px 0 40px rgba(0,0,0,.2)}.crm-menu-open .sidebar{transform:translateX(0)}.crm-menu-shade{position:fixed;inset:0;z-index:1003;background:rgba(17,24,39,.45)}.crm-menu-open .crm-menu-shade{display:block}.crm-menu-close{display:block;position:absolute;right:12px;top:10px;background:transparent;color:#fff;border:0;font-size:32px}.dash-main{padding:22px 16px}.section-head{align-items:flex-start;flex-direction:column;margin-bottom:24px}.section-head h2{font-size:34px}.table-wrap{margin-top:16px}.data-table{min-width:700px}.form-card{padding:20px}.button{min-height:44px}}
@media(max-width:560px){.metric-grid{grid-template-columns:1fr 1fr}.dash-main{padding:18px 12px}.section-head h2{font-size:30px}.form-card{border-radius:14px;padding:16px}.data-table th,.data-table td{padding:12px 10px}.section-head>div:last-child{width:100%}.section-head>div:last-child .button{flex:1}}
/* CRM v3 refinements */
.breadcrumbs{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:0 0 18px;color:var(--muted);font-size:14px}.breadcrumbs a{color:var(--red);font-weight:750}.compact-filter{display:flex;gap:16px;align-items:end;flex-wrap:wrap;max-width:760px}.compact-filter .field{margin:0;min-width:220px}.checkline{display:flex;align-items:center;gap:8px;min-height:44px}.field input[type=search]+select{margin-top:8px;min-height:180px}.renewal-alert{border-left:4px solid var(--red)}
@media(max-width:700px){.compact-filter{display:grid;grid-template-columns:1fr;width:100%}.compact-filter .field{min-width:0}.breadcrumbs{font-size:13px}.field input[type=search]+select{min-height:220px}}
/* CRM v3 refinements */
.breadcrumbs{display:flex;gap:8px;align-items:center;flex-wrap:wrap;margin:0 0 18px;color:var(--muted);font-size:14px}.breadcrumbs a{color:var(--red);font-weight:750}.compact-filter{display:flex;gap:16px;align-items:end;flex-wrap:wrap;max-width:760px}.compact-filter .field{margin:0;min-width:220px}.checkline{display:flex;align-items:center;gap:8px;min-height:44px}.field input[type=search]+select{margin-top:8px;min-height:180px}.renewal-alert{border-left:4px solid var(--red)}
@media(max-width:700px){.compact-filter{display:grid;grid-template-columns:1fr;width:100%}.compact-filter .field{min-width:0}.breadcrumbs{font-size:13px}.field input[type=search]+select{min-height:220px}}

/* CRM v3.2 security */
.access-denied-shell{min-height:100vh;display:grid;place-items:center;padding:28px;background:linear-gradient(180deg,#fff,#f5f7f9)}
.access-denied-card{width:min(540px,100%);background:#fff;border:1px solid var(--line);border-radius:24px;padding:38px;text-align:center;box-shadow:var(--shadow)}
.access-denied-card img{width:165px;height:68px;object-fit:contain;margin:0 auto 22px}.access-code{display:inline-flex;padding:6px 12px;border-radius:999px;background:#fff0f1;color:var(--red);font-weight:900;letter-spacing:.08em}.access-denied-card h1{font-size:42px;margin:14px 0 10px}.access-denied-card p{color:var(--muted)}.access-user{font-size:14px}.access-actions{display:flex;gap:12px;justify-content:center;flex-wrap:wrap;margin-top:24px}
@media(max-width:560px){.access-denied-card{padding:26px 20px}.access-denied-card h1{font-size:34px}.access-actions .button{width:100%}}