Hosted VoIP

A business phone system built around how you work.

Move business calling into the cloud with flexible desktop, mobile and desk-phone options, intelligent call handling and support from a team that can manage the whole deployment.

More than replacing a desk phone.

Hosted VoIP can bring calling, presence, messaging, mobility and call management together. The important part is configuring it correctly for your organisation — users, departments, sites, opening hours, overflow rules and integrations.

Auto attendants and IVR
Hunt groups and call queues
Desktop and mobile apps
Call recording options
Number porting
CRM and workflow integrations
Remote and hybrid working
Reporting and analytics
6

One requirement, six possible platforms

Because we work with BT WHC3, CallSwitch One, Wildix, 3CX, Bicom and Xelion, we can focus on fit rather than forcing every customer onto the same system.

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Implementation

Designed, installed and supported.

A good Hosted VoIP project starts before the handsets arrive. We can help map call flows, users, numbers, connectivity and migration requirements before go-live.

1. Discover

Understand users, sites, existing numbers, call flows, integrations and resilience requirements.

2. Configure

Build the platform, extensions, queues, routing, devices and user permissions around the agreed design.

3. Migrate & support

Coordinate number porting, deployment and ongoing support after the system goes live.