Support

Help when you need it.

Existing customers can use the support portal to create and track tickets. You can also contact us directly if you need assistance.

01

Create a support ticket

Log in to describe the issue, choose a service category, set a priority and track progress.

Open customer portal →
02

Call us

For support or service enquiries, contact 1RedCube on 0330 12 44 888.

Call 0330 12 44 888 →
03

Knowledge base

Browse FAQs, platform guidance and troubleshooting articles for common telephony and connectivity issues.

Browse FAQs →